Coaching Relationships

Invitation and consent

An administrator-approved coach with active Coaching access can invite an eligible member. A pending invitation does not share the member's records. The member reviews the invitation and uses one consent choice to share coaching data before the relationship becomes active. The member can turn sharing off later, and either person can end the relationship.

Private coaching messages

Members and coaches can exchange private text messages through an accepted, active relationship. The Dashboard and app navigation can show a generic unread notice, but message text is not included in alerts. Opening a conversation marks messages addressed to you as read. Messages do not trigger email or push notifications; attachments and group conversations are not supported.

Ending the relationship immediately stops new messages. The transcript stays read-only for both participants for 12 months and is then automatically deleted. Sent messages cannot be edited or individually deleted. Deleting either participant's account removes the entire conversation. Each participant's personal data export includes their coaching message history while it is retained.

Training and review

Coaches can prepare and assign workout templates or multi-week programs to active clients. Assigned copies are separate from the coach's source, and workouts and results belong to the member. Coaches can review permitted training information without editing the member's workout history or account settings.

Recovery and structured check-ins

Daily Recovery Check-ins let members record sleep quality, fatigue, soreness, stress, and readiness. An eligible coach can view the most recent 90 days only while the coaching relationship is active and sharing is enabled. These subjective entries do not diagnose a condition or automatically change training. Administrators can inspect entries for support or account administration, and each administrative view is audited.

Coaches can set structured prompts and a recurring check-in schedule. Members see when a response is due in the app, can submit a response, and can correct their latest response until the next check-in is due. A due check-in can appear as a generic Dashboard notice and a count in the Training menu; there are no email or push reminders. Responses use the existing coaching consent and are separate from private coach notes and member-visible feedback.

Attention Needed queue

A member can ask the coach to follow up when submitting a check-in. That request can remain in the coach's in-app Attention Needed queue for up to 90 days unless the member removes it while correcting the response. The queue can also identify unanswered due check-ins and, when at least four sessions were scheduled, assigned-program adherence below 70% during the trailing 28 days.

Each attention item shows its source and age. Coaches can acknowledge, snooze for 24 hours, resolve, or return an item to the queue. The app rechecks coach approval, Coaching access, the active relationship, and Workout History consent before each view or action. Ending the relationship or turning sharing off removes its items immediately. No email or push alerts are sent.

Notes, feedback, and access changes

Private coach notes are not shared with the member. Shared feedback is visible to the member. Ending a relationship or turning sharing off blocks further coach access to covered training, recovery, and check-in information and stops new messages. The ended-message transcript follows the 12-month read-only policy above. Check-ins and training tools are not medical advice; a missed check-in or attention item is not a health or safety assessment.

Open Coaching